Working Student Application Management Finance (f/m/d)
Trusted Shops SE (DE) Cologne
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Save Apply
Working Student Application Management Finance (f/m/d)
Trusted Shops SE (DE) • Cologne
Save Apply
Cologne
from today / asap
Your duties
At Trusted Shops, we have made it our mission to create digital trust between people and companies. Our goal is to become the #1 Community of Trust. Our unique combination of Trustmark, authentic customer reviews, and buyer protection helps millions of consumers shop online with confidence every day. Now we want to push our development even further and build the next-generation trust platform. Headquartered in Cologne, Germany, we are a fast-growing and profitable SaaS company operating in a dozen European countries with over 800 employees.
As a working student (f/m/d) at Trusted Shops, you will gain experience and insights in a dynamic and international environment. There are a wide range of opportunities and a high degree of creative freedom to contribute your own ideas and participate in exciting projects.
On a typical day at Trusted Shops
- You open your laptop and check your E-Mails.
- The E-Mails from the CEO give you insights into other departments of Trusted Shops & how we are progressing with our company goals.
- Audit of ticketing system / board: Check new incoming tickets.
- Prioritize current / new tickets and make a plan for your day.
- Have an exchange with People Manager and/or team reg Prio Tickets or similar.
- Get yourself something tasty to eat and drink (lunch).
- Deal with both simple and complex requests from endusers within first level support.
- Solve issues so that operational teams can focus on value adding tasks.
- Enjoying the well-deserved end of the day…
In general you will support our application manager with:
- Technical Support: 1st level & 2nd level support
- Knowledge Management on Technical Support
Your profile
- Student (f/m/d) of a course of study such as business administration, business informatics or another related field and you are still enrolled for at least three semesters
- You have first experiences in the use of technical business solutions such as ERP systems, DMS or E-Banking.
- You are familiar with the processes/handling of ticket systems such as JIRA, Trello or Zendesk and are able to classify/sort/process tickets according to priority.
- Understandable communication and communication at eye level is very important for us.
- Fluent both in German and English written and spoken
What we offer you
- Hybrid working: Combine remote work with team days in our office
- Workation: Work temporarily from another location within Europe
- Flexible working hours during hot exam phases
- Intensive onboarding and insights into other units
- Individual development opportunities and internal learning opportunities
- Health Pass - free online and offline sports, fitness and health courses
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
Contacts
Isabell Löwen
Inhouse Recruiter DACH
Your benefits in finance
New work
Work from wherever you feel most comfortable. Whether in one of our 5 offices or temporary from another location in Europe.
Health Pass
Stay fit - physically and psychologically. Our company health management offers you a wide range of courses, presentations and workshops.
International flair
With a team from more than 40 different nations, it never gets boring. We celebrate our diversity and the countless new perspectives it gives us.
Individual development opportunities
Unleash your talent and improve your individual skills that support you in your work.
Buddy programme
Your buddy will help you settle in when you first start out with us. Later, you can also share your experience with new colleagues.
Team events
Whether in summer, winter or whenever it suits your team - we enjoy spending time together.
Our values
Transparency
Open and clear communication gets us to our goals quickly. Address your topics openly - we will find a solution for everything together.
Respect
Every single one of our colleagues is a valuable part of our community. Respectful interaction and openness are prerequisites for our work.
Trust
We know you’re doing a great job - otherwise you wouldn't be here. We trust you, your skills, ideas and intentions.
Employee reviews
Roman Lipfert
Controller
At the end of 2021, I started as a Controller at Trusted Shops after graduating from university. In addition to extensive onboarding, my first goal-oriented projects and activities helped me to familiarise myself with the corporate culture and the job of a controller. For example, I was able to participate in the relaunch of the Smart Goal tracking, in which the Smart Goals of our units are consolidated on a monthly basis. This immediately gave me a comprehensive insight into the company and a feeling for the world of figures in a SaaS company. Thanks to the trust placed in me by the team and the immediate involvement in controlling topics, I was able to acquire new skills in the areas of IT systems, reporting, planning and proactive communication with various stakeholders within a short period of time. As part of the reorientation in Controlling, in which we work together on projects despite the newly created teams (Business Unit Controlling & Corporate Controlling) and maintain a very close exchange, I now have the position of Business Unit Controller. I am available to the business units I supervise as a sparring partner for month-end closing, ad-hoc requests, setting up cost analyses and other topics.As an employee in controlling and especially as a business unit controller, I look forward to accompanying the journey and development of the units and thus contributing to the significant success of Trusted Shops.
Marylin Hess-Rivaldo
Accounts Receivable
Not only is the personal interaction, the working atmosphere and the mindset in the department great, I also really enjoy the work itself. Here, tasks are not just dully processed, but contexts and backgrounds are also explained. Thanks to the participation in the monthly closing, there is always variety of tasks. As a debtor, I can also get a taste of balance sheet accounting here - very interesting for me personally. Cross-departmental work is a daily occurrence here and I'm never stuck in a bubble. There are often projects, for example, to optimise processes or to improve cooperation with other departments. So I always have the opportunity to get involved and can actively shape processes and structures. Many of my colleagues have become friends and I simply feel comfortable.
Roman Lipfert
Controller
At the end of 2021, I started as a Controller at Trusted Shops after graduating from university. In addition to extensive onboarding, my first goal-oriented projects and activities helped me to familiarise myself with the corporate culture and the job of a controller. For example, I was able to participate in the relaunch of the Smart Goal tracking, in which the Smart Goals of our units are consolidated on a monthly basis. This immediately gave me a comprehensive insight into the company and a feeling for the world of figures in a SaaS company. Thanks to the trust placed in me by the team and the immediate involvement in controlling topics, I was able to acquire new skills in the areas of IT systems, reporting, planning and proactive communication with various stakeholders within a short period of time. As part of the reorientation in Controlling, in which we work together on projects despite the newly created teams (Business Unit Controlling & Corporate Controlling) and maintain a very close exchange, I now have the position of Business Unit Controller. I am available to the business units I supervise as a sparring partner for month-end closing, ad-hoc requests, setting up cost analyses and other topics.As an employee in controlling and especially as a business unit controller, I look forward to accompanying the journey and development of the units and thus contributing to the significant success of Trusted Shops.
Marylin Hess-Rivaldo
Accounts Receivable
Not only is the personal interaction, the working atmosphere and the mindset in the department great, I also really enjoy the work itself. Here, tasks are not just dully processed, but contexts and backgrounds are also explained. Thanks to the participation in the monthly closing, there is always variety of tasks. As a debtor, I can also get a taste of balance sheet accounting here - very interesting for me personally. Cross-departmental work is a daily occurrence here and I'm never stuck in a bubble. There are often projects, for example, to optimise processes or to improve cooperation with other departments. So I always have the opportunity to get involved and can actively shape processes and structures. Many of my colleagues have become friends and I simply feel comfortable.
Roman Lipfert
Controller
At the end of 2021, I started as a Controller at Trusted Shops after graduating from university. In addition to extensive onboarding, my first goal-oriented projects and activities helped me to familiarise myself with the corporate culture and the job of a controller. For example, I was able to participate in the relaunch of the Smart Goal tracking, in which the Smart Goals of our units are consolidated on a monthly basis. This immediately gave me a comprehensive insight into the company and a feeling for the world of figures in a SaaS company. Thanks to the trust placed in me by the team and the immediate involvement in controlling topics, I was able to acquire new skills in the areas of IT systems, reporting, planning and proactive communication with various stakeholders within a short period of time. As part of the reorientation in Controlling, in which we work together on projects despite the newly created teams (Business Unit Controlling & Corporate Controlling) and maintain a very close exchange, I now have the position of Business Unit Controller. I am available to the business units I supervise as a sparring partner for month-end closing, ad-hoc requests, setting up cost analyses and other topics.As an employee in controlling and especially as a business unit controller, I look forward to accompanying the journey and development of the units and thus contributing to the significant success of Trusted Shops.
Have we awakened your interest?
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