We're on it!
Arvato offers you one of the most dynamic work environments you can imagine. We are growing, innovating and we solve the challenges of our clients around the world every day. How do we do it? With our global team of 17,000 colleagues at 87 locations in over 17 countries and our special spirit: We're on it! As a strategic growth partner for our clients, we use cloud-based e-commerce and IT platforms as well as state-of-the-art automation technology to realize complex, global supply chain solutions.
Drive innovation with us! As a Senior Digital Product Manager (m/f/x), you will actively accompany the digital transformation of our customers and develop digital and customized solutions. Support our team at our location in Cologne or Gütersloh and temporarily from the mobile office.
As a member of our Digital Products Team your mission is to show our customers the path to value and success with our SaaS product "Arvato Customer Experience Cloud"
Identify industry trends, gather customer feedback, shape the product vision and define the strategic product roadmap
Collaborate with engineering, UX, marketing, sales and account management teams to build new features that customers desire
Promote our product, create new qualified sales opportunities, build a relationship to key stakeholders, be a trusted advisor for e-com brands in the field of post-purchase experience and win new customers
Contribute to the scalability of the product and customer success through documentation and continuous process optimization
5+ years experience as a Product Manager, E-Commerce Manager, Customer Success Manager, Account Manager, Business Development Manager or similar role
Experience in E-Commerce or Omnichannel environment with proven track record
Experience in working with demanding large, strategic global accounts
Translator of business needs with the ability to present value of SaaS products and underlying processes to prospects
Growth mindset, self-motivated with an action-oriented positive attitude
Data-driven mindset, digital-savvy and willing to learn new skills
Excellent oral and written communication skills in both English and German
The opportunity to work with global clients at management levels
Be responsible for one of our top strategic digitalization initiatives across all businesses at Arvato
Flexible working hours as well as the possibility to work from home at times through the "hybrid office"
We rely on various training and development measures to discover and expand new skills and knowledge
Many goodies sweeten your everyday life: Take advantage of our in-house assortment and corporate benefits and secure great discounts on various products from the areas of fashion, high-tech & entertainment, telecommunications and much more
We welcome applications from people who contribute to the diversity of our company. Diversity refers in particular to the dimensions of cultural or social origin, religion, age, disability, gender and sexual identity.
We want to keep the application process as simple as possible for you: Focus on a meaningful CV, we do not require an elaborate cover letter. We ask for your understanding that we can only accept your application via our online application portal.
Do you have any questions? Then get in touch with us!
Michelle Hambrink | Recruiting | Phone: +49 (151) 257 672 37 | E-Mail: michelle.hambrink@arvato-scs.com
Further information on our website: www.arvato.com
