(Senior) Business Intelligence Analyst (f/m/d)
Trusted Shops SE (DE) Cologne
Save Apply
Save Apply
(Senior) Business Intelligence Analyst (f/m/d)
Trusted Shops SE (DE) • Cologne
Save Apply
Cologne
from today / asap
Your duties
At Trusted Shops, we have made it our mission to create digital trust between people and companies. Our goal is to become the #1 Community of Trust. Our unique combination of Trustmark, authentic customer reviews, and buyer protection helps millions of consumers shop online with confidence every day. Now we want to push our development even further and build the next-generation trust platform. Headquartered in Cologne, Germany, we are a fast-growing and profitable SaaS company operating in a dozen European countries with over 800 employees.
As part of the Controlling unit within the Finance department, you and your colleagues will work with financial, operational, and product data to provide actionable insights and ensure a single source of truth for key financial and operational metrics. You will collaborate with cross-functional teams to align data initiatives and ensure consistent, high-quality reporting standards. Additionally you will be responsible for analyzing complex datasets, creating and maintaining dashboards, and supporting strategic decision-making processes. By identifying trends, opportunities, and risks, you will enable the organization to achieve its goals.
Job description
- Consulting & Collaboration: Act as a trusted advisor to internal stakeholders, focusing on finance, operational analysis, and risk analysis/reporting topics. Participate in "Market Day" sessions as part of a dedicated team with market heads (e.g. DACH) and the Business Controlling Team to identify challenges, uncover opportunities, and develop actionable, data-driven solutions.
- KPI & Metric Design: You will develop, refine, and maintain business-critical KPIs to measure and monitor organizational performance effectively. Additionally you will partner with cross-functional teams to align KPI definitions and ensure consistency across all reporting layers.
- Report & Dashboard Development: You will develop and deliver scalable, high-quality reports, dashboards, and visualizations customized to meet stakeholder needs. By leveraging modern BI tools, you will create automated and efficient reporting solutions, minimizing dependency on manual processes.
- BI Process Excellence & Workflow Optimization: You will lead the entire BI process, starting with gathering and analyzing business requirements and extending to the implementation and sustainable use of BI tools and reports. Working closely with teams like the Data Warehouse (DWH) Team and Reporting Solutions Team, you will design and implement streamlined workflows to improve efficiency, ensure data accuracy, and deliver impactful insights.
- Data Analysis & Insights Generation: Explore and analyze data from various sources, including the data lake and data warehouse (DWH), to uncover actionable insights. Support data-driven decision-making by presenting clear and concise findings tailored to diverse stakeholder groups.
Your profile
- A degree in Business Informatics, Business Administration, Statistics or a related field
- Several years of practical experience in Data Analytics/BI, ideally within a Controlling or Finance Unit
- Strong proficiency in SQL and experience with relational databases
- Extensive experience with BI tools such as Power BI, Tableau or Metabase
- Basic knowledge of ETL processes, data modelling, and data integration/automation
- Great problem-solving skills with the ability to think analytically and strategically
- Excellent communication skills, with the ability to adapt complex topics to different audiences, making them clear and understandable based on stakeholder needs
- Fluency in English is required; proficiency in German is a plus
- Experience in a SaaS environment is a plus
What we offer you
- Hybrid work: Combine flexible remote work with team time in the office
- Workation: Work temporarily from another location within Europe
- Permanent contract with Europe's trusted brand
- 27 vacation days + 3.5 additional days off at Christmas, New Year's Eve and Carnival
- Buddy programme (an experienced trustee is at your side)
- Individual training opportunities
- Events (Team Events, Unit Events, etc.)
- Health Pass (free online and offline sports, fitness and health courses)
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
Contacts
Alessandro Canu
Inhouse Tech Recruiter
Your benefits in data & analytics
New work
Work from wherever you feel most comfortable. Whether in one of our 5 offices or temporary from another location in Europe.
Health Pass
Stay fit - physically and psychologically. Our company health management offers you a wide range of courses, presentations and workshops.
International flair
With a team from more than 40 different nations, it never gets boring. We celebrate our diversity and the countless new perspectives it gives us.
Individual development opportunities
Unleash your talent and improve your individual skills that support you in your work.
Buddy programme
Your buddy will help you settle in when you first start out with us. Later, you can also share your experience with new colleagues.
Team events
Whether in summer, winter or whenever it suits your team - we enjoy spending time together.
Our values
Transparency
Open and clear communication gets us to our goals quickly. Address your topics openly - we will find a solution for everything together.
Respect
Every single one of our colleagues is a valuable part of our community. Respectful interaction and openness are prerequisites for our work.
Trust
We know you’re doing a great job - otherwise you wouldn't be here. We trust you, your skills, ideas and intentions.
Employee reviews
Marcel Münchrath
Data Analyst
I have been working as a "Data Analyst" at Trusted Shops since mid-2021 and work independently and in collaboration with colleagues on the topic of data. I have made it my task to provide automated, data-driven, real-time insights for customer success management in order to initiate measures for customer-oriented solutions and decisions. This is done through independent analysis, defining and determining KPIs, and creating dashboards. I enjoy supporting my team and Trusted Shops in achieving our goals with these data-driven topics day after day.
Have we awakened your interest?
Apply now
