Global Service Manager UT (d/f/m)

Detailansicht des Stellenangebots Stellendetails zu: Global Service Manager UT (d/f/m) Global Service Manager UT (d/f/m)KopfbereichArbeitLeiter/in - EngineeringGlobal Service Manager UT (d/f/m)Baker Hughes INTEQ GmbHVollzeitHürth, Rheinlandab sofortunbefristetGesternStellenbeschreibungStelle ausschließlich für schwerbehinderte oder ihnen gleichgestellten Menschen

Partner with the best

The Global Service Manager UT (d/f/m) is responsible for building our Global Service Brand based on flawless execution and customer recognition of perceived quality across the globe as well as maintaining the continuous improvement culture.

As Global Service Leader (d/w/m) you will be responsible for:
Achieving the UT services operating plan.
Ensuring flawless service execution and customer recognition of perceived quality across the globe.
Leading Field Service Operations teams within the service regions.
Leading Global In-house Operations teams across our main sites (HRT and PAS). Provide dotted line leadership for the UT service teams in multi SBU sites.
Leading Service Reliability Engineering to continuously adapt certification business to market needs and global policies.
Defining and shaping next generation of service offerings and innovative business models in partnership with Product Management and Commercial.
Traveling (Periodically )to key customers in DACH and Europe to strengthen the Voice of Customer for our service portfolio and build strong customer relationships.
Interfacing with Product Management and Engineering to ensuring that service requirements and sustainability are an integral part of their priorities during technology, NPI, and financial planning periods.
Maintain CI bowler and keep accountability throughout the organization in closing action on time and delivering results as forecasted.

Show your passion

To be successful in this role, you will:
Have successfully completed your studies in an engineering or technical related field from an accredited college or university
Have significant experience in services management and leading in complex environment.
Have high level of expertise within the UT business. Able to connect with the customer on technical and leadership level.
Have proven track of continuous improvement projects. LSS Black Belt & Lean Level 3 certification desired.
Have the ability to travel and connect personally with regions and product company decision makers.
Have proven mentoring & coaching abilities. Demonstrated ability to motivate & inspire.
Have high level of industry specific domain expertise and relates macro trends with service initiatives and challenges.
Have exceptional interpersonal skills- ability to synthesize complex issues and communicate into simple messages for peers, customers, stakeholders, and (international) employee teams.
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