Flagship Store Sales Assistant (B&O)

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Location: Italy
Department: Sales
Details: Flagship Store Sales Assistant works with the premium brand Bang & Olufsen. Be part of our dynamic sales team and help us deliver exceptional service and unforgettable moments to our customers.
Contact: Milan, Lombardy, Italy (On-site)

Requirements

• Relevant working experience in similar positions will be considered as an advantage
• Knowledge of IT products, home appliances, audio and video systems is a plus
• Fluent Italian & English
• Excellent communication skills, positive attitude
• Self-motivated and result-oriented

Functions

• Customer service in accordance with company and luxury brand standards
• Consulting (including technical) clients on products, selection of the most suitable product, cross-selling on the basis of corporate standards
• Fulfilment of a personal sales plan (by income, by product groups)
• Consulting clients on products issues - warranty, repairs, deliveries, company policies on the basis of corporate standards
• Processing incoming calls to the offline store and outgoing communications with customers
• Sale of old stock, focus positions and services
• Informing customers about promotions and other activities
• Registration of sales, refunds, invoices, etc. in software
• Work with the cash register and compliance with cash discipline
• Ensuring the safety of goods, store equipment
• Compliance with the rules of merchandising in the store
• Completion of training according to the approved program (full-time training and corporate systems)
• Performing other relevant tasks as assigned by the Management

We offer

• Opportunity to work for a financially strong, fast-growing multinational company
• Constant interaction with global teams of professionals
• International career opportunities
• Access to continuous professional development: training, certification programs, events, and team buildings
• Competitive salary package and motivation scheme
• Life events’ gifts, corporate presents and awards, years of service bonuses
• Special prices for the Company products

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