HSBC Germany is a part of the HSBC Group, one of the world's leading commercial banks.
At HSBC, our purpose is opening up a world of opportunity. When you join our team, you can be part of something bigger. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible. We connect you with colleagues from around the world and enable you to play an active role in shaping the future.
We are looking for employees with personality! Characters who stand up for our common goals and support one another, while at the same time finding convincing solutions for our customers. If you want to combine seemingly incompatible things at your next employer, we warmly welcome you to HSBC.
Being part of HSBC in Düsseldorf you’ll help evolve and grow our business as a Digital Channels Product Manager (m/f/d). Are you familiar with the world of electronic banking? Do you have a soft spot for project work? Do you enjoy working in a fast-paced and international environment? If you answered yes to any of these questions, we want to hear from you!
What you will do:
The key accountability of the role as Digital Channels Product Manager is to formulate the development, maintenance and launch of new electronic banking propositions and functionalities to meet the needs of our commercial customers.
Digital Channels is a globally aligned Commerical Banking business focused on Wholesale client needs. The Digital Channels Product Manager will strengthen our team in Düsseldorf and report to the Wholesale Digital Lead locally, but also collaborate intensively with the Digital team globally
Task
- Product manager for local and global e-channels including definition and roll-out of new propositions and functionalities which are flexible and scalable and meet the needs of our Wholesale clients within different channels (EBICS, SWIFTnet, APIs etc.)
- Help achieve the Bank’s objective to digitise at scale by driving commercialisation activities
- Support with SME knowledge and partially lead on different Digital Channels projects enhancing the local and global proposition
- System administrator for local EBICS e-channel including testing and release activities
- Answering of 2nd level support request for local and global e-channels with according SME knowledge
- Analysis, escalation and correction of any defects, support with internal control activities
Requirements
- Completed commercial training, ideally as a bank clerk or a successfully completed university study
- Working experience in electronic banking respectively payments and project management
- Ideally experience as system administrator for an EBICS server
- Technical understanding and high affinity with IT (ideally MC-Access and SQL knowledge)
- Fluency in written and spoken German and English
- Strong analytical and organizational skills
- High level of social skills and the ability to work in teams and independently
Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.
Our Benefits
Not only is HSBC a great place to work, but we also offer the following unique and exciting opportunities and benefits:
- Work-life balance: We offer flexible working models such as flextime, home office and part-time options.
- Family friendliness: You find it hard to reconcile your family and your career? Not with us! Among others, we offer (comprehensive/ wide-ranging) child care options in our company nursery schools.
- Development: At HSBC we never stand still. Thanks to HSBC My Career and HSBC University, we offer you the opportunity for continuous (personal) development and to acquire future skills. This includes helpful tools for individual career planning.
- Perks and Financial Security: Our company ticket, a company bike, a subsidized canteen, IT Leasing options or discounts from our ‘Corporate Benefits’ programme - will help you save money! Every employee will receive an employer-funded pension and an insurance to support you in case of an accident. You can enjoy 30 days of vacation as well as additional holidays (Christmas and New Years Eve)
- Health: We offer a comprehensive range of health-related services such as medical check-ups, Sabbaticals, a lifetime working time account, a family service, joint sports groups or Mindfulness Sessions. Take your pick!
- Internationality: You’ll have opportunities to work internationally - this can be your place to start and branch out to anywhere we have offices.
- Connecting with colleagues: You’ll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests.
HSBC has been certified “Top Employer 2024” in Europe. This recognition from the Top Employers Institute rewards our HR practices and recognises HSBC as an HR Leader in France, Germany, Italy, Luxembourg, Poland and Spain.
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
If you have a need that requires accommodations or changes during the recruitment process, please let us know.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
For further information on building your career at HSBC, please visit: www.hsbc.com/careers
